Standard support is offered from 7:00 am CST to 7:00 pm CST, outside of these time is after hour support.Secure Retail POS always has a technician available for after hours support, on weekends and holidays. This support is provided for emergency support. Please feel free to email Get Support Now with non emergency support requests at any time. Please use the phone support for emergencies only.
Our goal is to offer great customer service all the time. We appreciate feedback, both good and bad. If at any time the services you receive are less then great then please let us know. If the service you receive is above and beyond then please let us know that as well. Contact us at 888-927-2399 ext.208 our email firstname.lastname@example.org with feedback.